Shipping policy
Shipping Details
Last updated: August 12, 2026
At Nurowave, we strive to deliver your orders as quickly and safely as possible. Please read our shipping information below.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
- Standard Shipping: 7–14 business days
- Express Shipping: 3–7 business days
Delivery times are estimates and may vary depending on your location and customs processing.
3. Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping method selected. We occasionally offer free shipping promotions — check our website for current offers.
4. International Shipping
We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
6. Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you.
7. Contact Us
For any shipping-related questions, please reach out to our support team: